You’ve just been given access to your company’s HR portal, but the login page feels like a maze, even though Employment Hero handles payroll, leave, and timesheets for over 300,000 Australian employees. The web and app login steps, password reset instructions, and fixes for the most common login hiccups are covered below — all in plain English.

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Employment Hero users in Australia: over 300,000 · App Store rating (Employment Hero Work): 4.7 stars · Countries served: Australia, New Zealand, Malaysia, UK · HR platform founded: 2014

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact login URL varies by employer (Employment Hero Help Centre)
  • Whether all employers enable two-factor authentication (Employment Hero Help Centre)
  • Duration of account lockout after multiple failed attempts (Employment Hero Help Centre)
  • Whether biometric login (fingerprint/Face ID) is available for all devices (Employment Hero Help Centre)
3Timeline signal
  • Open browser and visit company-specific URL (Employment Hero Help Centre)
  • Enter email and password supplied by employer (Employment Hero Help Centre)
  • Complete two-factor authentication if enabled (Employment Hero Help Centre)
  • Access dashboard with payslips, leave, timesheets (Employment Hero Help Centre)
4What’s next
  • Reset forgotten password via “Forgot password” link (Employment Hero Help Centre)
  • Download Employment Hero Work app for mobile access (Apple App Store)
  • Contact employer HR if account is locked or you lack access (Employment Hero Help Centre)

Four critical facts that every employee should have at hand before starting the login process.

Fact Details
Platform name Employment Hero
Mobile app name Employment Hero Work
App cost Free for employees
Login URL type Company-specific subdomain of yourpayroll.com.au or employmenthero.com

How do I log into Employment Hero?

The process is straightforward, but the exact URL you use depends on your employer’s setup. Employment Hero issues login credentials through your company’s HR team, and you’ll receive an email with your portal address.

What is an HR portal?

An HR portal is a secure website or app where employees can view payslips, request leave, update personal details, and track timesheets. Employment Hero provides this portal for over 300,000 users in Australia.

Accessing via web browser

  1. Open Google Chrome — Employment Hero recommends it for the best experience (Employment Hero Help Centre).
  2. Go to the URL your employer provided — typically a custom subdomain like yourcompany.yourpayroll.com.au or yourcompany.employmenthero.com.
  3. Click “Login” and select “HR Login” if you are an employee (not Payroll) (Employment Hero Help Centre).
  4. Enter the email address linked to your account — the same one where you receive payslips (Employment Hero Help Centre).
  5. Enter your password. Watch for uppercase, lowercase, numbers, and special characters (Employment Hero Help Centre).
  6. If your employer uses two-factor authentication, complete the extra step (a code sent to your phone or email).
  7. Click “Log In” to reach your dashboard.

Using the Employment Hero Work app

  • Download the free “Employment Hero Work” app from the Apple App Store or Google Play.
  • Open the app and tap “Log In”.
  • Enter the same email and password you use for the web portal (Employment Hero Help Centre).
  • Optionally enable fingerprint or Face ID for quicker future logins.
  • Tap “Log In” to access your tasks, payslips, and timesheets.

The implication: the same credentials unlock both web and mobile access, making the initial setup with your HR team the only real hurdle.

How do I access my MyHR account?

MyHR is an older portal brand that Employment Hero is phasing out. If your employer still uses it, the login process works similarly.

MyHR vs Employment Hero: what’s the difference?

  • MyHR was the legacy employee portal; Employment Hero Work is the current unified platform.
  • Both use the same credentials — your employer-provided email and password.
  • MyHR portals typically live on a myhr.yourpayroll.com.au subdomain.
  • Employment Hero recommends migrating to the new platform, but MyHR is still supported for existing users.

Steps to log in to MyHR

  • Ask your HR team for the exact MyHR portal URL (it is not public).
  • Open the URL in Chrome or another modern browser.
  • Enter your email and password (same as Employment Hero).
  • If you see an error, confirm with your employer that you have portal access — accounts must be enabled individually or in bulk (Your Payroll Support).
  • After login, you’ll see payslips, leave requests, and employee details.

The pattern: MyHR and Employment Hero are converging, so expect to use the same credentials for both.

Struggling to log in to your MyHR account?

Login troubles usually come from a few repeatable causes. Here is a checklist from the official support team.

Common login errors

  • Typo in password — check caps lock and num lock (Employment Hero Help Centre).
  • Wrong email address — verify with your HR team which email is registered (Employment Hero Help Centre).
  • Bookmark linking to an old URL — type the address directly instead.
  • Browser cache or cookies — clear them in Chrome settings.
  • Autofill overriding correct details — disable autofill and type manually.
  • Cookies disabled — enable all cookies in your browser.
  • Account not yet activated — confirm with your Full Access Admin that portal access has been granted (Your Payroll Support).

“If you cannot log in, check for typos in the password, including uppercase and lowercase letters, numbers, and special characters.”

Employment Hero Help Centre

How to reset your password

  • On the login page, click “Forgot password”.
  • Check your registered email inbox for a password reset link.
  • Create a new password — a mix of letters, numbers, and symbols.
  • Use the new password to log in. If the problem persists, try logging in from a different device (Employment Hero Help Centre).

How do I see what my password is for Employment Hero?

You cannot see your current password directly — Employment Hero stores it securely. Use the “Forgot password” link on the login page to reset it if needed.

What this means: most login problems stem from simple credential or browser issues rather than platform outages.

Does Employment Hero have an app?

Yes, and it is the most convenient way to check payslips and log hours on the go. The official mobile app is called Employment Hero Work.

Employment Hero Work app features

  • View payslips and leave balances
  • Clock in and out for timesheets
  • Request annual leave or sick leave
  • Update personal details (address, emergency contacts)
  • Secure login with fingerprint or face recognition

How to download the app

  • iOS: Download from the Apple App Store — rated 4.7 stars.
  • Android: Download from Google Play — free for employees.
  • Login with the same credentials you use on the web portal.
  • No separate registration needed — your employer provisions access.

The catch: without employer-provisioned access, the app itself is just an empty login screen.

Does Employment Hero track employee time?

Yes — time tracking is built into the platform. Employees can clock in and out from the web portal or the mobile app, and managers can approve timesheets before payroll runs.

Time & attendance features

  • Clock in/out with a single tap from the Employment Hero Work app.
  • Timesheets show total hours worked, break times, and overtime.
  • Approval workflow: manager reviews and approves timesheets.
  • Integration with payroll ensures correct pay based on recorded hours.
  • Employees must be enabled for timesheets by their employer (Your Payroll Support).

How to view your timesheets

  • Log in to the web portal or open the app.
  • Navigate to the “Timesheets” section.
  • Select the pay period to see detailed hours.
  • If you cannot clock in, contact your employer to enable timesheet access.

“Employees must be enabled for timesheets in order to clock in and out via EH Work. Access can be granted individually or in bulk from the Access tab.”

Your Payroll Support documentation

The implication: time tracking is tightly controlled by employer settings, so enablement requires HR action, not just app installation.

The upshot

Over 300,000 Australian employees already use Employment Hero to manage their work life. Whether you log in via the web or the app, your employer holds the keys — a quick conversation with HR can solve most access problems.

Why this matters

A single forgotten password can delay payslip access or timesheet submission. Knowing the correct login URL and keeping your profile email up to date saves time and avoids unnecessary support tickets.

Additional sources

workhelp.employmenthero.com, support.yourpayroll.com.au, youtube.com, employmenthero.com, help.employmenthero.com, help.employmenthero.com

For a comprehensive look at different portal options, see another detailed guide on Employment Hero login for step-by-step instructions.

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Frequently asked questions

Can I log into Employment Hero without an email?

No. An email address is required to set up portal access. If you don’t have one, your employer cannot grant access until an email is supplied (Your Payroll Support).

What should I do if my Employment Hero account is locked?

Contact your employer’s HR team or a Full Access Admin. They can unlock it or reset your password. Trying to guess the password will only extend the lockout.

How do I update my profile after logging in?

Go to the “Profile” or “My Details” section in the web portal or app. You can update your address, phone number, emergency contacts, and bank details (if allowed by your employer).

Does Employment Hero have a desktop app?

No. The platform is accessed via web browser (optimised for Chrome) or the mobile app. There is no standalone Windows or Mac application.

Can I use the same account for web and app?

Yes. Your credentials are identical across both platforms. Signing in on the app does not log you out of the web session, and vice versa.

How do I log out of Employment Hero securely?

On the web, click your profile icon and select “Log Out”. On the app, tap the menu icon and choose “Log Out”. Always log out on shared devices.

What information do I need to log in for the first time?

You need the portal URL (provided by your employer), the email address registered in the system, and the temporary or first-time password. Check your HR welcome email or ask your manager.